Order, sample and test report in one system — from sampling to the issued document

Orders arrive by WhatsApp, phone and email — and get lost between them

The customer submits the order: with a number, service, crop and due date

The sample register lives in Excel, and results are calculated there too

Every sample is traceable from sampling to disposal, results checked against the limit

Reports and quality certificates are retyped in Word, numbers assigned by hand

The document is assembled from a template; number and signatories fill themselves in

Branches in different cities cannot see each other's workload

One system for every branch, each with its own code and order numbering

Before an audit, records are collected from folders and mailboxes

Change and status history is stored with the record itself

• Orders submitted online

  The customer files an order in their own account. The number is assigned immediately and never changes — it identifies the order in correspondence and in documents alike.

• Sample registration and traceability

  Who sampled it, from where, when it arrived, who received it. A chain you can show an auditor instead of reconstructing it from memory.

• Laboratory register and results

  Parameters are entered per test method and compared with the limit of the standard in use. Class and limit are stored as a snapshot: editing a reference book does not change orders already placed.

• Documents from templates

  Test report, quality certificate, inspection act. Numbering, signatories and order data come from the system rather than being retyped.

• A network of branches and laboratories

  One system for every city. Each branch has its own code, which becomes part of the order number, and its own record with a director and contacts.

• Transparency for the customer

  The customer sees the status of their order and collects the finished document themselves. Fewer calls asking where the result is.

• Records for the audit

  Who changed a record and when, how the status moved, what the record held before the edit. Deleted entries are marked, not erased.

1. 01 · draft

   Draft

   The order has been started and saved. While it sits here, the customer edits it themselves.

2. 02 · approval

   Awaiting approval

   The order has been submitted. The laboratory reviews the scope of work and the deadline.

3. 03 · accepted

   Accepted

   Work is agreed: people are assigned, the sample is awaiting collection or has already arrived.

4. 04 · in_progress

   In progress

   Inspection and testing. Parameters are entered as they come in, results checked against the limit.

5. 05 · completed

   Completed

   The document has been issued and is available to the customer in their account.

Between «accepted» and «in progress» every company has its own order of things: who approves, who assigns the work, when the deadline closes. These rules are configured for the company, not imposed on it.

• Company data is isolated

  Each company sees only its own. A direct link to someone else's record answers «not found» rather than «access denied» — there is no reason to learn that the record exists at all.

• Rights by position

  Access is granted to a position, not to a person. A revoked right takes effect immediately, not at the next sign-in.

• Edit log

  Who changed what and when, with the previous and the new value. Entries are written by the system and cannot be edited by hand.

• Status history

  Every status change is stored with its reason and its author. The answer to «why was it suspended in March» stays in the system.

• Nothing is erased

  Deleting marks a record instead of removing it: an issued document keeps pointing at what it was built from.

The platform helps you keep the records standards require, but it is not an accreditation and does not replace one. Accreditation is granted by an accreditation body following its own assessment.

1. 01

   Reference data first

   Branches, order statuses and sample statuses come ready when the company registers. The price list, crops and standards are entered as your own — under the names you actually use.

2. 02

   Alongside your current way of working

   New orders go into the system, the ones already started finish as before. There is no need to move open orders halfway through.

3. 03

   The data stays yours

   Exporting records is available at any point, including if you decide to leave. Leaving should not cost you your archive.